Any Individual, whether employer and employee, can contact the Labour Department to make queries on industrial relations matters. Individuals can also visit the Labour Department to seek advice on such labour related issues as wages, holiday pay, conditions of employment, dismissal, redundancy and resignation.
Such persons visiting the Department are required to produce some form of identification. They are encouraged to bring with them any accompanying documents pertinent to their query or complaint as this can assist the Department in providing accurate and timely information.
Through the observation of the above steps the Labour Department endeavours to answer individuals' queries, or effect settlement of outstanding grievances; also to enforce the observation of existing labour laws through to prosecution if necessary.