The Chief Labour Officer or anyone mandated by him can undertake a workplace intervention as a proactive measure to ensure harmonious industrial relations.
The Labour Department engages in such workplace interventions for, inter alia, the following purposes:
- To assist in the conciliation process between employer(s) and employee(s), or employee(s) and employee(s) with a view to maintaining good industrial relations, resolving conflict and averting further occurrences such as job loss, and loss of man days.
- To assist parties in observing established grievance procedures;
- To educate staff and employers about existing labour legislation, observing best practices and providing employer/ employee counselling.