The Ministry of Labour, in collaboration with the Barbados National Productivity Council, established a working committee in 2004 to address the issue of improving worker attitudes at the national level in a coordinated and consistent manner. The committee seeks to spread the message of GIVE (Great attitude, Initiative, Values and Excellence) to enhance the country’s level of service quality and by extension, improve its international competitiveness.
The objectives of the GIVE programme are as follows:
- To improve employer and employee attitudes in the public and private sector.
- To promote standards of appropriate behaviour in the workplace.
Pursuant to these objectives, it was noted that it was necessary to identify certain standards of appropriate behavior for the workplace as the framework for developing a national programme. The values, which were subsequently identified as the key areas of focus included:
- Good Deportment
- Customer Service
The GIVE Committee
- The Ministry of Labour
- Barbados National Productivity Council
- Labour Department
- Technical and Vocational Education and Training (TVET) Council
- Performance, Review and Development System Unit
- Training Administration Division
- Ministry of Education and Human Resource Development
- Office of Public Sector Reform
- Barbados Community College
- Samuel Jackman Prescod Polytechnic
- Barbados Vocational Training Board
- Government Information Service
- National Union of Public Workers
- Barbados Chamber of Commerce and Industry,
- Pinelands Creative Workshop
- Barbados Workers Union
- Barbados Employers’ Confederation
- The National Initiative for Service Excellence.
The GIVE Sub-Committees
The GIVE Programme consists of several components which include:
- Public Relations;
- Reward and Recognition;
- Personal Excellence;
- Education/ Schools Programme;
- Policies and Procedures; and
- Research and Development
In this regard, three sub-committees have been established to fully develop the programming in each aspect and action in the various elements. These consist of the Public Relations, Education and the Awards Ceremony Sub-committees. The Public Relations Sub-Committee was established to coordinate the activities involved in sensitizing the public on the GIVE initiative through the mass media and the use of promotional materials. The Education Sub-Committee was established to design and implement educational and training programmes to support the GIVE initiative. These programmes were developed to target new employees, trainee/students, supervisors and organizational heads. The Awards Ceremony Sub-Committee was established to plan and regulate the activities involved in hosting the Annual GIVE Award Ceremony.